Frequently Asked Questions
Why is a deposit required?
Your time and our time is very valuable. A deposit is required to secure your appointment. This helps us minimize no-shows and ensures that your selected time is fully reserved just for you. It allows us to manage our schedule effectively and provide the best possible service to all our clients.
are deposits refundable?
Deposits are refundable if cancellations take place no more than 4 hours before the scheduled appointment.
Can i reschedule my appointment at no cost?
Yes, if you need to reschedule just reach out directly and your deposit will transfer over.
How do i cancel my appointment?
There are 2 ways to cancel appointments. You can open the verification email sent out by a.jackson@smallscalejobs.com and at the bottom of the page there will be a cancellation link or call 970-590-1921. We ask that all appointments be cancelled at least 4 hours prior to scheduled time.
why do you charge $75 a hour?
Our rate of $75 per hour reflects the quality, time, and dedication we put into our work. As a small business, this rate also helps cover necessary overhead costs such as equipment, supplies, rent, utilities, payroll and insurance. It ensures we can continue providing reliable, high-quality service while sustaining our business.
Can I space out the hours purchased?
Yes. You are essentially paying for our time so you can space out the hours as needed but will need to coordinate with management.
WHat if I don’t need a full hour of service?
We are very accommodating and can negotiate a price for the work needed.
WHat if the work gets completed sooner than what i paid for?
We will refund the difference or you can transfer the remaining time to another project.
WHat Payment forms do you accept?
We accept cash, debit/credit, checks & Venmo.